IBPS Clerk (CSA) Syllabus 2026
IBPS Clerk (now called Customer Service Associate) recruits clerical staff for public-sector banks. Prelims shortlists for mains; there is no interview — final selection is on mains marks alone.
Selection Process
1Preliminary Exam (shortlisting)
2Mains Exam (final merit)
3Provisional Allotment (no interview)
Exam Pattern & Detailed Syllabus
Preliminary Examination
📝 100 questions🎯 100 marks⏱️ 60 minutes (20 minutes per section)➖ 0.25 mark deducted per wrong answer.
Mode: Computer Based, objective, sectional timers
| Subject | Questions | Marks |
|---|
| English Language | 30 | 30 |
| Numerical Ability | 35 | 35 |
| Reasoning Ability | 35 | 35 |
English LanguageComprehension, error spotting, cloze test, para jumbles, vocabulary.
Numerical AbilitySimplification, number series, data interpretation, arithmetic basics.
Reasoning AbilityPuzzles, seating arrangement, syllogism, coding-decoding, inequalities.
Prelims is shortlisting only.
Mains Examination
📝 190 questions🎯 200 marks⏱️ 160 minutes total➖ 0.25 mark deducted per wrong answer.
Mode: Computer Based, objective, sectional timers
| Subject | Questions | Marks |
|---|
| General / Financial Awareness | 50 | 50 |
| General English | 40 | 40 |
| Reasoning Ability & Computer Aptitude | 50 | 60 |
| Quantitative Aptitude | 50 | 50 |
General / Financial AwarenessBanking awareness, current affairs, RBI, budget, economy, financial terms.
General EnglishComprehension, grammar, vocabulary at mains level.
Reasoning Ability & Computer AptitudePuzzles, data sufficiency, computer basics, internet, MS Office.
Quantitative AptitudeDI sets, arithmetic, number series, simplification.
No interview. Final merit is based on mains marks only.
📋 Source: Pattern as per the official IBPS CRP CSA notifications on ibps.in. Official website: https://ibps.in
Previous Year Papers — Year-wise
IBPS does not release official question papers publicly. Practice relies on memory-based papers compiled from candidate feedback.
| Year | Exam | Status |
|---|
| 2024 | CRP CSA-XIV | Verification pending
IBPS does not publish official papers — memory-based papers only, unverified |
| 2023 | CRP CSA-XIII | Verification pending
IBPS does not publish official papers — memory-based papers only, unverified |
| 2022 | CRP CSA-XII | Verification pending
IBPS does not publish official papers — memory-based papers only, unverified |
Get papers from the official portal: https://ibps.in. NaukriRoz never links unverified Telegram / Drive / blog PDFs.
Frequently Asked Questions
Q: Is there an interview in IBPS Clerk?A: No. Selection is through prelims and mains only; final merit is based on mains marks.
Q: What is the negative marking in IBPS Clerk?A: 0.25 mark per wrong answer in both stages.
Q: What is CSA in IBPS?A: Customer Service Associate — the new designation for the clerical cadre recruited through IBPS CRP CSA.